It is not only daily life that has changed as a result of the Corona crisis – so has the payment behaviour of citizens. Almost as a matter of course, consumers take out their cards or smartphones at the checkout terminals and use them to pay for their purchases. Digital currencies will reinforce this trend.
Digital currencies could soon be a reality, because payments and payment behaviour have changed radically: the vision of a cashless society has come closer. There is a clear trend towards the increased use of electronic and innovative forms of payment. Many central banks are working intensively on the introduction of a central bank digital currency (CBDC) This also includes the European Central Bank (ECB). The ECB's digital euro is to be available to consumers and businesses as an electronic form of central bank money. It is to become a legal means of payment. Financial service providers play a central role in distribution. What should be considered? What need for action is already apparent? A solid strategic planning can provide financial institutions with a decisive advantage.
In addition to social needs, new technologies also open up new perspectives – customer interfaces, for example, have become more diverse over time. With digital currencies in particular, the Internet of Things and digitalisation are inevitable topics. The further development of software and end devices not only opens up new ways to initiate and process payments. Rather, thanks to new interfaces, exciting options are also opening up for customer communication. For banks and financial service providers, these developments pose new challenges. PPI can support companies in the conception and implementation of digital currency solutions by carrying out preliminary studies on the adaptation of fields of action and a target-group-oriented definition of the market entry scenario.
Our range of services includes, among others:
We are also happy to support you with customised workshops and webinars on the topic.
We accompany you on the way to payments of the future!
The Internet of Things is becoming more and more important and makes new types of business models possible. Why the payment process needs to be automated and adapted to these models can be read in the whitepaper "The future of payments: programmable payments in the IoT sector", which is available for download here.